FAQ

Frequently Asked Questions

This page will be continuously updated. The frequently asked questions are based on the inquiries we receive from you.

If your question is not listed here, please contact us from Support this page.

I changed my Slug System or URL Structures settings but nothing happened or system is not functioning as expected. What is wrong?

As you can see from the settings page, after making any changes in this section, please save the permalink settings again. This will trigger flush rewrite, and the changes will only be reflected on the site afterward. Navigate to Settings > Permalinks and click to the Save Changes.

Left navbar is not functioning as expected, URLs are not working or something is failed. What is wrong?

If you change the WordPress permalink settings, you need to come to this page Page Connections and click Save once. This is because pages operate directly based on the URL structure, and changes in the permalink structure require updates to these settings.

Are people unable to join the broadcasting, or can one person not hear or see the other during video calls?

Please visit sub-page WebRTC Settings in Plugin section.